Terms & Conditions

 

Eminence IT and its affiliates maintain this web site (the "Web Site") as a service to its customers and partners.
 
By using the Site, you agree to comply with and be bound by the following terms and conditions (the "Agreement"), which we may change at any time by posting notice on the Web Site. PLEASE READ THIS AGREEMENT CAREFULLY, AND PLEASE CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. If you do not agree to these terms and conditions, please do not use the Site. Use of our Site is limited to individuals who can form legally binding contracts under applicable law, and without limiting the foregoing, our services are not available to minors.
 
In addition, when using any particular service of the Site, you may be subject to additional guidelines or terms and conditions applicable to such services that may be posted from time to time, which are hereby incorporated into this Agreement.
 
Warranty Disclaimer and Limitation of Liability
Eminence IT makes no representations or warranties of any kind regarding the Site and the Site Content. The Site and Site Content are provided in "AS IS" condition, and Eminence IT EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING: (i) ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INFRINGEMENT, AND ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING AND USAGE OF TRADE; (ii) THAT THE site AND THE site CONTENT WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR, (iii) AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE OPERATION, USE OR OTHER EXPLOITATION OF THE site OR THE site CONTENT, (iv) AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED FROM THE site OR THE site CONTENT AND (v) AS TO ANY PARTNER SITE OR ITS CONTENTS. No advice or information, whether oral or written, obtained by you from Eminence IT or through the site or site Content will create any warranty not expressly stated herein.
 
YOU USE THE site AND THE site CONTENT AT YOUR OWN RISK, AND Eminence IT WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR RELATING TO THEIR OPERATION, USE OR OTHER EXPLOITATION. You waive and covenant not to assert any claims or allegations of any nature arising from or relating to the operation, use or other exploitation of the site or the site Content, including any allegation or claim that Eminence IT has or should indemnify, defend, or hold you harmless from any claim or allegation arising from the operation, use or other exploitation of the site or the site Content.
 
UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO RECOVER FROM Eminence IT OR ANY OF ITS PARTNERS ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR LOSS OF USE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING FROM OR RELATING TO THE site OR site CONTENT, EVEN IF Eminence IT OR ITS PARTNERS HAVE BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
 

 

Your indemnity of Eminence IT and its Partners; Termination of Use
You agree to indemnify and hold Eminence IT and its Partners harmless from all causes of action, claims and allegations (whether threatened or pending), costs, fees, charges, and legal expenses (including reasonable and professional fees), judgments, damages, losses, and liabilities arising from or relating to the breach or alleged breach of your duties or obligations under this Agreement or your use of the Sites or Sites Content. For any indemnified matter, Eminence IT and its Partners will have full control of the response thereto and the defense thereof, including, without limitation, any agreement relating to the settlement thereof, and you will cooperate with Eminence IT and its Partners in such matter.
 
Eminence IT and any of its Partners may, at their option, terminate any person or entity's access to any or all of the Sites upon any breach of the terms and conditions of this Agreement or for any other reason.
 
Payment Terms.
Unless agreed to separately in writing, payment is to be made in advance of shipment by PAYPAL ( Credit Card ). 
 
PayPal. Eminence IT accepts online payments via the PayPal payment system. PayPal is an account-based  system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. It's greatest advantage is that payments are made immediately - much quicker than sending bank transfers.
Eminence IT E-mail address for PayPal account is:  payment@eminenceIT.com.au

You can use credit card to make your payment to our PayPal account  WITHOUT requiring  a Paypal account.

 

  • Place your order with PAYPAL (credit card) Payment method
  • You will be redirected to our account at PAYPAL website shown on below
  • Following the structions to complete your payment with credit card at PAYPAL secured website

 

Shipping
All Products are shipped from Sydney, Australia to the Buyer's address. Orders are shipped by Australia POST. Individual pieces of equipment that weigh in excess of 20Kg will be shipped freight collect by a carrier at our discretion. All Shipments that product's value is over A$500 will be insured. All shipments should be inspected immediately. If there is damage to the shipment, have the carrier make a written note of the damage. The consignee must file all damage claims. Eminence IT will do everything possible to aid in this process, however, our responsibility ceases when the carrier signs the bill of lading acknowledging they have received the merchandise in good condition.


Warranty
The Limited Warranties applicable to Eminence IT’s products can be found at our Warranty Policy or in the documentation provides with our products.

Technical Support
Eminence IT extends a lifetime support on all products. This support  only covers original products purchased directly from Eminence IT, and does not include products purchased from a reseller or third party. Our lifetime support  covers any questions an end user may have that deals with the operational ability of the products. Support is made available via telephone, facsimile, electronic mail, or web. Onsite support is not included in our Lifetime Support.
 
Restocking Charge
Orders cancelled during manufacturing but prior to shipment will be subject to a 5% restocking fee. Orders returned within 30 days of shipment are subject to a 10% restocking fee. Orders for custom products of any nature are noncancellable. After 30 days from shipment all sales are final.
 
Delivery dates
Eminence IT will use commercially reasonable efforts to meet any delivery date(s) requested in Buyer's order, provided however, that Eminence IT will not be liable under any circumstances for its failure to meet such delivery date(s). If Buyer terminates individual orders because of Eminence IT failure to deliver, Buyer's sole remedy shall be entitlement to cancel the unshipped quantity of any individual order. No cancellation of any purchase order for default of Eminence IT shall be effective unless Eminence IT has failed to correct such alleged default within thirty (30) days after receipt by Eminence IT of a written notice by Buyer of such default.